Project Portfolio
Academic Work
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User Experience Design Projects
A prototype for a sales tool designed to assist people who are searching for a senior living solution.
Website: proprietary
- Interaction design
- Usability testing
A collection of consumer-facing sites for maintenance of reloadable Visa cards.
Website: www.myvanilladebitcard.com
- Interaction design & prototyping
A MMOG (massive-multiplayer online game) geared toward kids.
Website: www.fusionfall.com
- Information architecture for Web account management
- Usability enhancements to the in-game user interface controls
An ecommerce website with tools to search for hotels, view hotel information, conduct reservations, and manage loyalty account.
Website: www.ichotelsgroup.com
- Refinement of map search features
- Redesign of individual hotel pages
- Incremental enhancements designed to increase conversion revenue
An observational study including video & audio observation, detailed task logging and interviews. Object was to create objective findings on user interactions within Cingular stores.
Member of a 5-person team who:
- Planned & executed extensive observational study in Cingular Stores
- Detailed analysis of task information
- Created findings presentation for executives
through IBM, Knowledge & Content Management Practice
Information Architect
Website: www.coke.net/myportal
Technologies: IBM Websphere Portal Server; Tivoli Access Manager, Interwoven Teamsite Content Management System, HTML, SQL
A secure intranet document repository for sales and marketing materials. Implemented using IBM Websphere Portal Server technology.
- Client workshops
- Evaluation and refinement of functional requirements
- Development of navigational flow diagrams
- Interaction design documented within wireframes
IBM Innovation Center::ATLANTA
IBM Atlanta Interactive Design Studios
Lead Information Architect, Detailed Design/Development Phase
A redesign of harrahs.com to provide single interface for all Harrah’s properties, reservation capabilities, and rewards program account access.
- Directed information design team of three including:
- Creation of detailed flows & functional templates
- Creation of content management templates
IBM New York Interactive Design Studios
Lead Information Architect, Digital Branding Engagement
A user-centric design engagement for a major financial services company. Created design for portal interface for several lines of business, including unified account access, trading and financial planning features.
- Client workshops
- User research
- Creation of user profiles & scenarios
- Development of high level concepts with creative team
- Development of flows
IBM Atlanta Interactive Design Studios
Lead Information Architect, Solution Design Phase
High-level engagement to provide redesign of Ryder.com including unification of multiple diverse existing websites, unified account access, implementation of content management.
- Capturing & refining client’s requirements
- Development of high level concepts with creative team
- Development of phased implementation approach
- High level information design
IBM Atlanta Interactive Design Studios
Lead Information Architect, Design & Development Phases
An intranet site created as a place to gather and refine ideas for company improvement from individual employees. Includes multiple user levels, approval process, threaded discussion per idea.
- Capturing & refining client’s requirements
- High level information design
- Detailed information design
IBM Atlanta Interactive Design Studios
Lead Information Designer, Digital Branding Engagement
A Digital Branding engagement in tandem with various e-business strategy, change management initiatives for Siemens ICN. This engagement was put on hold by the client before it was completed so that the client could determine a global e-business strategy.
- Client workshops
- User research
- Creation of user profiles
- Creation of user scenarios
- Development of High level concepts with creative team
Software
- Axure
- Protoshare
- Visio
- Invision
- Adobe Fireworks
- Omnigraffle
- Microsoft Office Suite
- Adobe Photoshop